Privacy Policy

Last updated: 5 September 2026

Connected Christian Network ("CCN", "we", "us") operates the CCN website and the CCN mobile app (together, the "Service"). This policy explains what personal information we collect, why, and what choices you have. It applies to both the website and the mobile app.

Information we collect

Account information you give us

Name and email address (required to create an account).
Password — stored only as a salted hash, never in plain text.
Optional profile details you choose to add: profile photo, short bio, date of birth (used only to show an age where a feature needs it).
If you sign in with Google, we receive your Google account's name, email address and a Google user identifier.

Content you create

Prayer requests, testimonies, comments and discussion posts, sermon notes, group memberships, event registrations, and follows / likes / reactions. Where a feature has a visibility setting (for example a private prayer request), we honour it. Public content is visible to other signed-in members and, for some content types, to visitors of the website.

Information collected automatically

Device / push tokens. If you enable notifications in the app, we store a Firebase Cloud Messaging token and your device platform so we can send you the notifications you asked for. You can turn notifications off at any time in the app or your device settings.
Usage and diagnostics. The mobile app uses Google Firebase Analytics (screen views and a small number of events such as sign-in and sign-up, keyed to your account's anonymous identifier) and Firebase Crashlytics (crash and error reports). These help us understand which features are used and fix bugs. Analytics and crash reporting are disabled in development builds.
Server logs. Like most websites, our servers record request metadata (IP address, timestamp, user agent) for security and troubleshooting.
On-device only. Your last-read Bible position and a few interface preferences are stored on your device and are not sent to us.

We do not collect

Payment card details. Donations are processed on the CCN website by our payment provider; the app links out to it and never handles card data.
Precise location. The app does not request or track your location.

Permissions the app may ask for

Camera and microphone — only when you join a group video meeting.
Photos — only when you pick a profile photo or a thumbnail for content you submit.
Notifications — to deliver the alerts you opt into.

Declining any of these does not stop you using the rest of the app.

How we use your information

To provide the Service: authenticate you, show and deliver your content, run groups, events and meetings, and send the notifications you enable.
To keep the Service secure and working: rate limiting, abuse prevention, debugging and crash analysis.
To communicate with you about your account (for example email verification and password resets).

We do not sell your personal information, and we do not use it for third-party advertising.

Who we share it with

Service providers who process data on our behalf: Google Firebase (push notifications, analytics, crash reporting) and Daily.co (group video meetings). They may only use the data to provide their service to us.
Other members, for content you post publicly or share within a group.
Legal reasons, if we are required by law or to protect the rights, safety or property of CCN or others.

Retention and deletion

We keep your information for as long as your account is active. You can delete your account at any time from Profile → Delete account in the app or on the website; this removes your account and personal profile data. Content you posted publicly may be retained in anonymised form where removing it would break a shared conversation, unless you ask us to remove it entirely.

Step-by-step instructions and the full list of what is removed are on the Deleting your account page.

Children

The Service is intended for a general audience and is not directed at children under 13. If you believe a child has given us personal information, contact us and we will delete it.

Your choices

Update your profile information in the app or on the website.
Turn notifications on or off per category in the app.
Request a copy of your data, or its deletion, by contacting us.

Changes to this policy

We will update the "last updated" date above when this policy changes and, for significant changes, notify you in the app or by email.

Contact

Questions about this policy or your data: privacy@connectedchristian.net